Getting started with IP telephony (SIP and VoIP) measurements

To get started with SIP-based IP telephony measurements, please follow these simple steps.

Download Test Agents

In this step we will download, install, and configure Test Agents. Since SIP-based calls are made between Test Agents, you need to download and install two of them. Test Agents have built-in SIP user agents that can be used to initiate and receive SIP-based phone calls.

  • Under Test Agents in the Paragon Active Assurance user interface, click the Download button.

  • Download the desired type of Test Agent.

  • Follow the installation instructions for Test Agents given here.

By default, once connected and powered up, all Test Agents will communicate directly with the Paragon Active Assurance server over an encrypted connection:

  • In the cloud server case, to https://login.paa.juniper.net using:

    • Test Agent Appliance: TCP port 443

    • Test Agent Application: TCP port 6800

  • In the on-premise server case, to the host IP using TCP port 6000 (default, configurable).

Configure SIP test accounts

The next step is to configure SIP accounts for use in the tests.

  • From the main menu, navigate to Account > SIP accounts, and add at least two SIP accounts according to this guide: Setting up SIP accounts.

Connect the Test Agents to your network and start your first test

Once you have downloaded and installed two Test Agents and registered them to your Paragon Active Assurance account, and you have your SIP accounts set up, you are ready to start testing. The Test Agents should appear in the Test Agents view.

Follow the instructions below to start a simple SIP-based test.

  1. Log in to your account in the Paragon Active Assurance user interface.

  2. On the left-side bar, click the Tests button and select New Test Sequence.

  3. Select the SIP task category.

  4. Select the SIP test.

  5. Under Hub, select one of the Test Agents you have installed, and select a SIP account to use.

  6. Under Clients, select the other Test Agent, and select another SIP account.

  7. Give the test a name, and click Start.

  8. Done; you should see measurement results within a few seconds.

To learn more, read the page Introduction to tests and monitors.

A full treatment of SIP testing is found on the following page: